Dedicated Teams.
Built Around Your Business.
Scale your business with reliable outsourced support built around your workflow, so you can increase capacity, reduce operating costs and keep your internal team focused.
500+
Trained specialists
24/7
Coverage available
98%
Client retention
60%
Average cost savings
Lower costs. Greater efficiency. More capacity.
Building every business function internally can quickly increase payroll, management workload and operating costs. Outsourcing gives businesses a more flexible way to add the people and support they need while keeping internal overhead under control.
Squad International helps you move suitable customer-facing, administrative and operational work to dedicated resources, without losing consistency, accountability or visibility.
Lower operating costs
Add support without carrying the full overhead of building every function in-house.
Greater efficiency
Move repetitive, process-driven work off your core team so they can focus on priorities.
More capacity
Add dedicated resources as your workload, customer base and business requirements grow.
Capabilities you can switch on
Six service lines built around the way your business works.
Customer Support Outsourcing
Reliable customer support that helps you increase service capacity without continuously expanding your internal team.
- Inbound Calls
- Live Chat + Email
- Ticket Management
Lead Generation & Appointment Setting
Dedicated prospecting support that keeps your sales pipeline active and your internal team focused on qualified leads.
- Cold Calling
- Lead Qualification
- Appointment Setting
Virtual Assistant & Desk Support
Move recurring administrative and desk work to dedicated resources built around your existing tools and workflow.
- Data Entry & Admin Support
- Research
- CRM & Order Processing
Medical Billing & Healthcare
Dedicated support for process-driven healthcare billing and the administrative work that sits behind every claim.
- Eligibility Checks
- Billing & Claims
- AR Follow-Up
E-commerce Customer Support
Support your customers and your day-to-day e-commerce operations without continuously increasing internal headcount.
- Shopify & Amazon Support
- Orders + Returns
- Customer Service
Accounting & Bookkeeping
Reliable support for recurring bookkeeping, reconciliation and month-end reporting, delivered on your own ledger.
- QuickBooks & Xero
- AP/AR
- Month-End Reporting
Outsourcing without the usual trade-offs
The reason clients stay with us is simple and deliberate: dependable people, clear responsibilities and consistent execution. We build support around your business instead of forcing your business into a fixed outsourcing model.
Built around your business
We tailor teams, workflows and responsibilities so your support fits the way the business already runs day to day.
Flexible scaling
Start with the support you need today and scale your team as your workload, customer base and requirements grow.
Dedicated & reliable teams
Your work is handled by dedicated people who understand your processes, follow your standards and deliver consistent support.
Partnership mindset
We work as an extension of your team, taking on your priorities and helping keep the whole business moving forward.
Customer & operational support
We take on repetitive, process-driven work that consumes internal time, while holding consistency and accountability.
Growth support
From prospecting and lead generation to follow-ups and appointment setting, our teams keep your pipeline moving.
From business needs to business impact
A simple, structured process designed to make outsourcing easy.
01 Discover
Understand your needs
02 Design
Build your solution
03 Deploy
Build your team
04 Deliver
Execute & manage
05 Scale
Grow with your business
A dedicated team built around your workflow
We structure dedicated resources around the functions your business needs, giving you additional capacity without having to build every role internally.
- Dedicated resources: built around your specific business requirements
- Your processes: your team works around your workflows, tools and standards
- Flexible scaling: add or adjust support as your requirements change
Support that works
like part of your business
Add dependable capacity across customer support, sales, administration and day-to-day operations, while your internal team stays focused on higher-value work. We build the support around your requirements, processes and workload so outsourcing feels like adding capacity rather than adding another problem to manage.
Dedicated pod
New Client Onboarding
Coverage across US & UK hours
Team lead assigned
SLA reporting weekly
Operating knowledge, not generic scripts
Every industry has different workflows, customer expectations and operational demands. We build support around the realities of your industry while adapting the team to the way your business works.
E-commerce & Retail
Support that scales with customer demand through every peak season.
SaaS & Technology
More capacity for growing customer, sales and administrative workloads.
Healthcare & Wellness
Reliable support for process-driven healthcare and admin operations.
Logistics & Supply Chain
Keep recurring customer, administrative and operational work moving.
Financial & Professional Services
Add dependable back-office capacity without added internal overhead.
Real Estate & Property
Keep lead follow-ups, appointments and routine administration moving.
Questions before you outsource?
If yours isn't here, the FAQ page goes deeper, or just ask us directly.
How quickly can a team be up and running?
The timeline depends on the service, team size, training requirements and complexity of your workflow.
How is pricing structured?
Pricing is built around your specific requirements rather than a fixed package or per-seat rate.
Who manages the team day to day?
Squad International works as an extension of your business rather than a separate outsourced supplier.
How do you protect our data?
Data access and security are agreed during setup, based on the systems, tools and type of work involved.
What our clients say
Rated 4.9 out of 5 from 33 reviews on our Google Business Profile.
“My company started to work with squad international more than a year ago. We are very happy with their services, transparency and result driven approach. Professional team with personal/tailored approach. Really recommend!”
“Squad International is one of the best companies I have ever worked with, they provide the best services. I approached them on behalf of my company at the start of this year. And I have been in business with them since. I would highly recommend working with them.”
“They are the best in handling the marketing. I am totally satisfied with their service. They have the professionals who are the best in their field. Definitely gonna recommend you.”
“They showed professionalism and handled the tasks as per the given instructions. The instructions were followed to a T. Definitely recommended if you need good service.”
“Very attractive organization. Would recommend anyone to pursue them for their services. Always does their work on time with great professionalism.”
“Had a great experience working with this business line. Would give them a 10/10 for their services. Always does their work on time. Will look forward working with them again.”
Ready to add capacity without adding the overhead?
Tell us where your business needs support. Book a 30-minute discovery call or message us on WhatsApp to discuss your workload, current challenges and where outsourcing could make the biggest difference.